Like all the Guides at About.com, I'm a real person. (As opposed to the audio-animatronic characters at Disneyland.) Please explore the tabs near the top of this page (and on every page in the site) to find the answers to many of your questions. If you are unable to find the answer you seek, please feel free to email me and I will try to respond as quickly as possible. Your patience will be appreciated! (As a theme park fan, you're used to hanging around in lines anyway.) You can email me, Arthur Levine, at firstname.lastname@example.org.